Storapulse

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Billing, invoices and account

Plans, Bill invoices, export and deletion of your data.

  1. Change plan, update your card or cancel from Billing → Manage my subscription. Cancellation takes effect at the end of the paid period.
  2. At the first payment your billing address and VAT or company number are requested: they appear on your invoices.
  3. Every invoice is issued by Bill (monbill.fr) and sent through the approved e-invoicing platform. Find them in “My invoices”, with the PDF.
  4. If a payment is declined you are notified by e-mail; the payment is retried automatically. Three days before your trial ends, an e-mail reminds you.
  5. “My account”: download all your data (without any secret) or delete your account. Deletion requires cancelling the subscription first; your invoices are kept, as the law requires.

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